Privacy Policy

1. Overview

This policy applies to all software, platforms, and services offered by BRT that link to this notice. It covers interactions via web, mobile, API integrations, support channels, and any related experiences where we process personal information.

2. Information We Collect

We collect information that helps us deliver, secure, and enhance our software, as well as communicate effectively with you. This includes:

• Personal information: details you voluntarily provide, such as your name, email address, contact number, company details, and any additional data you submit while using our software or requesting assistance.
• Usage information: technical details about how you access and use the software, including IP address, device identifiers, browser type, operating system, interaction logs, performance data, and usage statistics.
• Cookies and similar technologies: information gathered through cookies, web beacons, and comparable tools that assist in authentication, remembering preferences, and improving performance. You can manage cookies through your browser settings.

3. How We Use Your Information

We use collected information for the following purposes:

• Provide, maintain, and improve the functionality and reliability of our software.
• Personalize your experience and deliver content and recommendations tailored to you.
• Communicate with you regarding updates, inquiries, customer support, and promotions.
• Analyze usage trends, measure performance, and develop new features and improvements.
• Ensure compliance with applicable laws, regulations, and contractual obligations.
• Protect the integrity and security of our software and prevent unauthorized use.
• Create aggregated or anonymized insights that do not directly identify you for research, analytics, and service enhancements.
• Use your information for any additional purposes described in this policy or otherwise disclosed with your consent.
• We will not use your personal information for purposes beyond this policy without your explicit consent.

4. Cookies & Tracking Technologies

We rely on cookies, web beacons, and similar tracking technologies to remember your preferences, authenticate sessions, personalize content, and understand how our software is used. You can adjust your browser settings to manage or disable cookies, though some features may not function optimally without them.

5. Sharing & Disclosure

We do not sell, rent, or lease your personal information. We may disclose data in limited circumstances, including to:

• Service providers: trusted third parties who assist in operating, hosting, processing payments, providing analytics, or supporting the software under contractual confidentiality obligations.
• Business transfers: prospective or actual partners in the event of a merger, acquisition, restructuring, or sale of assets, where your information may be part of the transferred assets.
• Legal requirements: authorities or regulators when disclosure is required by law, regulation, legal process, or enforceable governmental request.
• Protection of rights: parties necessary to protect our rights, privacy, safety, property, or that of our users and partners.

6. Data Security & Retention

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Aggregated or anonymized information that does not identify you may be stored for longer periods to support analytics and service development.

7. Your Rights & Choices

Depending on your location, you may have rights to access, correct, update, delete, or request restriction of your personal information. You may also object to processing or withdraw consent where processing relies on consent. Contact us using the details below to exercise these rights.

8. Children’s Privacy

Our services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or other factors. When material changes occur, we will post the revised policy with an updated effective date and may provide additional notice as appropriate.

10. Additional Terms

The company reserves the right to refuse requests that conflict with applicable laws or this policy. We may modify or replace these terms at any time, and such modifications become effective when posted. Continued use of the software following any changes constitutes acceptance of the revised policy.